Baby Dress colorful

At Ding Dong, we follow a “Exchange Only” policy.

• We do not provide refunds.
• Exchanges are allowed only if you have received a wrong product or a defective/damaged product.
• You must notify us within 3 days of delivery with proper unboxing video & images as proof.
• The product must be unused, unwashed, and in its original packaging with tags intact.

To raise an exchange request, kindly email us at connect.dingdong25@gmail.com

We ship across India through trusted courier partners. Orders are usually processed and dispatched within 2–4 business days.

• Delivery timeline depends on your location, typically 5–10 business days.
  
• Customers will receive a tracking link once the order is shipped.
  
• In case of delays due to unforeseen circumstances (weather, strikes, etc.), we will keep you informed.
  
• For shipping-related questions, email us at connect.dingdong25@gmail.com